• Membership lasts for 12 months. You will receive a membership renewal letter before your membership expires, unless you have signed up for Direct Debit, in which case your membership will automatically renew and your account debited.
• Cost of membership may be subject to increase. Where a membership has been purchased by Direct Debit, the member will be informed of the price increase in advance of payment collection.
• Not all performances at Malvern Theatres are eligible for a membership discount, check online at malvern-theatres.co.uk or call the Box Office on 01684 892277 to find out more.
• Members (excluding Standby Members) will be exempt from Malvern Theatres booking and admin fees.  For Standby members a 12% booking fee will be charged on tickets.
• Members tickets can be booked in person, online or over the telephone and can be posted or held at the box office for collection.  A postage fee may apply.  eTickets are available when booking online.
• Silver, Silver Plus, Gold, Gold Plus and Platinum members are entitled to 2 free cinema tickets per film. This excludes live and pre-recorded broadcasts and event cinema.
• Gold, Gold Plus and Platinum members will be entitled to free programmes.  Occasionally exclusions may apply, specifically souvenir brochures and other merchandise.
• You agree to advise us of any change to the Members details provided.
• The cost of the membership is non-refundable. We do not offer pro-rata refunds.
• Membership discounts can be applied to performances beyond the expiry date but must be booked whilst the membership is valid.
• Membership allocation lasts for a year from the date of purchase.